The Official Three Best Rated® Blog

Welcome back to the Three Best Rated® 50-point inspection explained! If you haven't seen part 1 or part 2, I highly suggest you read through them!

Now with that out of the way, let's jump right in!

Our sixth category: Website

This one is a doozy with 8 sub-categories

Compete Information - The website contains complete and detailed information

The world is online (sorry cavemen!) and a complete website is important for customers! Your website will typically be the first thing people will visit when they want to learn more about your business and having a poor, incomplete website will speak volumes about you.

For our restaurant, this is obviously important! Websites let customers browse your menu, learn delivery options, location, and history. This is also the perfect place to show off your delicious food.
For our doctors, this has less weight but is still important to let customers learn about the practice, the procedures available, and other information customers need to know.

Pretty much all of your customers will visit your website at one point or another. Don't let incomplete or vague information turn your potential customers to your competitor's customers.

Online Chat - has real-time transmission of text messages preferably on the business website

For websites that contain online chat this is considered and is a perfect chance to quickly answer any questions customers have.

This isn't typically considered for restaurants. Most restaurants won't have an online chat and they typically don't need one. It's more important for them to be responsive to phone calls and have a complete website.
This isn't typically considered for doctors. Due to variety of legal and other reasons, doctors don't usually chat through online chat features.

Online chat features are more important for mortgage brokers, real estate agents, and the like as these features are common in these professions. Again this go backs to the theme of paying attention to what your competitors have, what customers want, and what you offer.

Online Appointment - Ability to schedule an appointment through the website with appointment confirmation

This sub-category deals with online appointment. Not only does it take into account the ability to make an online appointment, but if the appointment was confirmed and how quickly it was confirmed.

If a restaurant takes reservations then this sub-category is considered, but otherwise it is not.
It has become the norm to be able to make online appointments for doctors so this typically holds weight. Usually doctors do not take walk-ins so an easy way to make appointments is very important!

This category is important for doctors, hair salons, lawyers, contractors... basically anyone who takes appointments! However it's not so important for restaurants.

Website Standard - The website is up-to-date and "stale" information is updated

Customers want to up-to-date information that is still relevant, not old and inaccurate information. It creates a huge hassle for both you and the customers to go through the process of getting the correct information. Plus, an updated website just looks better!

This is important for every business!

Customers don't want to have to dig to find correct or updated information. Keeping your website up-to-date looks professional and shows the customer that you care!

Emblem - The distinctive logo of the business

Arguably one of the most important part of branding is a logo. It is used to cement the business into the customer's mind. This is more important for businesses such as handymen, plumbers, electricians, contractors, etc.

For our restaurant, this has less weight than it would for a contractor but it is still considered and evaluated.
For our doctor, this typically holds little to no weight.

A distinctive logo is more important for contractors then it is for restaurants or a doctor, but it is still considered and should be given proper attention by all businesses.

Contact Information - Contact information is up-to-date and accurate

Customers will want to get in touch with businesses and nothing is more frustrating then calling a business you know is open to hear "Sorry this number is not active"

This is important for all of our businesses as customers need to get in touch with the business regardless if they are a restaurant, doctor, lawyer, and anyone else!

How are businesses going to get customers if there's no contact information?!

This is part of our due diligence! We want to make sure the businesses are not doing anything illegal. Plus, if a business cannot bother to keep these maintained, what else isn't maintained?

This is important for all businesses!

If a business cannot bother to keep these maintained, what else is not maintained? At Three Best Rated® we want to ensure the businesses we list are the cream of the crop! This includes making sure they have maintained all copyrights, licenses, and trademarks.

Acknowledgements - The business has been recognized through other ranking websites in their area

Being recognized by other ranking websites really shows a businesses excellence!

This is important for all businesses!

Having more acknowledgements really shows the business has been working hard and delivering the best products and services!

Check out the Three Best Rated® 50-point inspection explained - Part 4!

Friday, July 05, 2019 No comments

Thursday, July 04, 2019 No comments

Welcome back to part 2 of the Three Best Rated® 50-point inspection explained! If you haven't seen it yet, you should really read part 1. There's not much to say other than diving right into the next three categories!

Our third category: Images

Images consists of three sub-categories

Business Images - authentic business images to help customers learn about the business before visiting

Pictures help customers get a feel for the business before they even step in the door! This helps the customers know which businesses they want to go with and what to expect.

For our restaurant, pictures are very important. First, customers can see the type of food that's being served (honestly if a restaurant doesn't have high-quality, appetizing pictures of food they are doing themselves a disservice! Nom nom nom!) Second, it helps customers to see the restaurant so they know what to expect when they walk in.
For our doctor, I would dare say having pictures is just as important. I've needed a number of doctors in my life and let me tell you, doctors that don't have pictures or really bad ones usually never made my short list. Why? I didn't feel as though they cared. If they don't care enough to get one nice head shot and one nice picture of the office, then how will I know they will care about me? Plus, it helps those pre-appointment jitters to know what to expect when I walk into the office.

Of course, a business can be great without great pictures. It just shows that extra attention to detail that makes a great business the best!

Fake Images - Pictures must be original with no fake images

While stock images have their place, representing them as your business images is not that place. 0 would be excessive use of fake images and 10 would be no fake images at all.

For our restaurant, there's really not a place for them at all. You should want to show off your food and your restaurant - not someone else's! Plus, customers have the expectation that the pictures you present will accurately represent your restaurant.
For our doctor, we like to see pictures of your practice and your office! We understand that it's not always possible to have pictures of your customers in the middle of an appointment, but trying to pass stock pictures as your own will result in less points (or no) being awarded.

It's always better to take some time and have high-quality professional pictures done!

Ownership Proof - Documents, licenses, permits, etc. proving business ownership

This is a standard check to make sure the business is what you say it is and everything is in order

For our restaurant, this encompasses the normal paperwork you need to own and operate a restaurant
For our doctor, if you own a clinic this will include the normal paperwork you need to own and operate a restaurant. However, this will also expand to ensure you have the proper education and licenses to act as a doctor.

As part of our commitment to our customers, we make sure our due-diligence is done. This allows us to provide up-to-date, accurate information!

Onward to our fourth category: Operating Hours

This category has only two sub-categories

Business Hours - Maximum working hours to benefit customers

Basically how long are they open?

This category is the same for both a restaurant and a doctor!

Having long operating hours almost always provides more value to the customer.

Less Operating Hours - Customers wants businesses to have longer operating hours as to make it more convenient for them.

For this one, if the business has shorter operating hours the business is assigned a lower amount of points

For our restaurant, there is no set amount of hours a business must be open to receive the maximum amount of points. Instead it is based on a comparison between it's competitors.
For our doctor, this is more relevant for doctors with more than one location. As the doctor splits their time between the various locations, it's important for us to award a higher amount of points for doctors who spend the majority of their time in the location we are listing.

Less operating hours differs depending on category, but it's always a good idea to see what your competitors are doing and what your customers want.

Moving onto the fifth category: Social Media

Social Media encompasses 3 sub-categories

Social Media Presence - Reputation on social media networks

I'm sorry for all the social media haters out there, it's here to stay. It is an excellent way to connect to past, current, and future customers as well as increase brand recognition. When used effectively social media can be an excellent tool!

For our restaurants this has more weight than our doctors. A social media page is a great way to put a "voice" to the restaurant and make it more relatable
For a doctor, having a social media page isn't as important as having a great website so we don't put a lot of weight into this one.

Overall social media is a great way to connect to your customers - as long as it's being used correctly of course!

Page Maintenance - regular announcements and updates to the social media page to make it unique and brand-worthy

An updated social media page is a happy social media page! Nobody likes to scroll across a page only to find out the last update was three years ago. It often makes the page look clunky and gives the impression that the business doesn't care.

No matter the business, if they have a social media page this category holds the same weight.

Some may argue that as long as you have a social media page you are right as rain, but unfortunately an outdated or abandoned social media page does more damage than not having one at all!

Followers Ratio - High follower-to-following ratio shows credibility and popularity

For social media a measure of success is the followers ratio. You want to have more followers than you are following. This shows actual interest in your page from people who like what you are putting out!

If a business has a social media page this category holds the same weight.

In the end, we use social media for one reason - to share things with other people. A high follower-to-following ratio shows that people are looking, and liking, what you are posting!

Check out the Three Best Rated® 50-point inspection explained - Part 3!

Monday, July 01, 2019 No comments

Welcome to the six part series of the Three Best Rated® 50-point inspection explained! There seems to be a great deal of confusion around our inspection and how it is used so I wanted to take the time to break it down and show the differences between how Three Best Rated would rate a restaurant and a doctor.

An Introduction

Our 50-point inspection uses indicators to pinpoint the best local businesses. Similar to how indicators will let you know which cities are the safest to live in or what universities result in high-paying jobs, our 50-point inspection lets you know which businesses are the best.

At Three Best Rated, picking the best businesses boils down to 50% algorithm and 50% our human employees. First, the algorithm will run it's magic and spit out a score. While we could be done here and just say "Hey this is what our machine told us," we know from experience that machines make mistakes. (Like when my coffee machine decided to auto-brew at 3 AM because the clock reset. Cold coffee = bad coffee. Fight me.) Our employees meticulously go through every category to ensure the algorithm was accurate. This is where the "handpicked" part of "handpicked using our 50-point inspection comes in."

Now, it's important to realize that as a business, you aren't being compared to every single business out there. Just the businesses within your category in your city. Every category and city has slightly different standards on what it means to be the best so to do a straight comparison would be ridiculous. In this same vein, a doctor and a restaurant have different requirements on what makes them great and as a result our 50-point inspection varies slightly from category to category to ensure accuracy.

A final note, since businesses are being compared to other businesses, you don't have to score a perfect score to be the best. A business should be reacting to customer feedback and needs, what their competitors are doing, and supply and demand. This means if you decide to not do something on the inspection, because nobody in your area cares about it and none of your competitors are doing it (because no one cares about it) then you won't be docked points. You will be given zero points and so will your competitors, and the things that matter will make the difference.

Bottom line if you're a business: Pay attention to your customers, competitors, and market, and react appropriately and the 50-point inspection will naturally factor these in.

Bottom line if you're a customer: The 50-point inspection naturally takes into account what's important to you based on what businesses are delivering. It will also change slightly from category to category to ensure accuracy.

Let's start with our first category: History

History is comprised of three sub-categories:

Experience - How many years of experience do they have in their craft

Usually a business that has had more experience will be able to provide higher quality services to their clients - after all, it's what they have been doing for years!

For our restaurant, it can be the years the business has been open and serving food.
Now, for our doctor, it would be how many years they have been a doctor and how many years of schooling they have.

Already I'm sure you can tell that's a little different from the restaurant category. This is because the 50-point inspection is dynamic and changes based on category. This ensures the list remains accurate. Remember experience is only one piece of the puzzle! Just because someone has more points in one area doesn't mean they are better than the other businesses listed.

Online History - How long has the business maintained an active online presence through websites and pages and how well they are kept track of.

With so much of our lives online, it's important that business are also online. This category says nothing about the looks or features of the website (that comes later) but simply the business has had a consistent online presence

For our restaurant, it would be the length of time they have had an online presence.
For our doctor, it's a little trickier as not every doctor will have their own unique web-page if they are working for a large hospital. However, most will have profile talking about them somewhere so that will be looked at. It usually doesn't hold much weight.

Overall, online history doesn't tend to hold a huge weight, but it is still considered.

Ownership History - This pertains to the type of business ownership (ex. family-owned, LLC, etc.) and how long has it been under that ownership

At Three Best Rated we believe that local businesses give the best services. While you will see some chain corporations on our website, rest assured that is taken into account here.

For our doughnut shop, it is pretty simple to determine the business ownership and how long it's been under that ownership and assign the appropriate amount of points.
For our doctor, it's a little bit trickier since many great doctors don't always work on their own private practice and work for large hospitals instead. It wouldn't be right to put a lot of weight in this category simply because they didn't want to own a private practice. While we typically believe that smaller clinics offer a better service experience, we understand that some doctors choose to go to larger hospitals because they feel that is where they can make the most difference; therefore, we typically don't put a lot of weight in this area.

Ownership History matters more to a restaurant then a doctor.

Moving onto our second category: Services

Services is made up of three sub-categories

Exact Services - This is how well the businesses specialize in their unique services. For example, a vegetarian restaurant serving meat isn't well-specialized.

When you are looking for a particular service, you want that service. Keeping that in mind, this typically holds more weight electricians, plumbers, etc.

Now restaurants typically will serve a wide variety of food with a focus on their core menu. For example, a pizza place might serve pasta as well. To harshly grade a restaurant on this criteria would be unfair. However, it is still considered. If that same pizza place served mostly pasta and only had one type of pizza, then they really aren't a pizza restaurant.
Doctors are typically very well-specialized. After all, they have to be trained in their particular specialization in order to practice in that area. The theory is if a doctor stretches themselves too thin, then they will struggle to provide top notch service in each area.

This category is more important for contractors, but is still considered for everyone.

Special Features - This refers to extra complimentary services to the customers.

Think free breadsticks at a restaurant or free vacuums at a car wash. We are in no way telling businesses they need to offer free things to get a high rating; instead, businesses need to look at their competitors and see what customers expect. For example, I expect a free coffee when I get my oil changed. I've never been in car repair shop that didn't have coffee. This category is more about making sure customer's expectations are met instead of encouraging businesses to start giving away free things.

For a restaurant, something as normal as free refills won't really make a difference in this category. Free breadsticks on the other hand... nom nom nom! We aren't telling the businesses to start giving away all their food away for free. Just keep in mind what your competitors are doing and what seems standard in the eyes of the customers.
For doctors, this category isn't really considered. When's the last time you went into a doctor's office and received a free check-up? Probably never. What about a lollipop? They keep telling me I'm too old for that. :(

Special Features is about making sure customer's expectations are met instead of encouraging businesses to start giving away free things. Keep in mind your customers, competitors, and market, and you'll do fine in this category.

Service Diversification - This encompasses the additional, but related, services offered.

Many places offer more than just their core services. For example, dog trainers may also offer dog sitting, house cleaning services may also deep clean carpets, estate planning lawyers may also deal with divorce. This allows a business to address a wider range of customer needs

For our restaurant, if they cover a related service (such as delivery) then it has a higher chance of being awarded more points
For our doctor, it all depends on the treatments they provide to patients!

As long the business offers a related service, they have a higher change of scoring well in this category. This category is all about addressing a larger number customer wants and needs!

Check out the Three Best Rated 50-point inspection explained - Part 2!

Monday, June 24, 2019 No comments

When picking a lawyer, it can be difficult to know which one will be a perfect fit. A client needs to consider their needs and wants, then find a reputable lawyer that matches that. Easy right? Well, it's more like “easier said than done.” Between reviews, specializations, track records, and more it can be extremely easy to feel lost and confused. Three Best Rated® wants to help everyone feel a little less lost, and interviewed three award-winning lawyers to learn their tips on what a client should look for in a lawyer!

Specialization

When picking a lawyer, the client should look at what the lawyer specializes in and choose accordingly. “[For example,] a criminal law firm dedicated to criminal law – not as a combined family law firm and not as an add-on to a commercial law firm,” says Michael Perrella, founder of Perrella Legal. Many areas of law are highly specialized and require dedication to be competitive. “People should be wary of lawyers who dabble... [they should have] at least 10 years’ experience specializing in that field,” notes Mr. Perrella. Specializing in a field allows lawyers to be able to pinpoint strengths and weaknesses of particular cases that other lawyers might miss. “[For example] at Testart Family Lawyers we will give you an honest assessment of your case including its weaknesses,” says Marc Testart, founder of Testart Family Lawyers. However, without experience in the field to back up the assessment, it could be inaccurate.

Reputation

With a lawyer, reputation is important! Their reputation with the customers and the members of the judiciary all plays a role in their success. “You want a lawyer who has an excellent rapport with members of the judiciary and prosecutors and fully understands their personalities and understands sentencing trends and court procedures,” Mr. Perrella advises. A lawyer who makes a habit of dismissing or disrespecting judges will have a negative effect on the case. Plus, if a lawyer cannot make an effort to be courteous and professional with the judiciary, how will they treat the client? “There are competent lawyers and others who are not so competent. There are lawyers with big egos, lawyers who put money first, and lawyers who love to put other lawyers down, so they can get the job,” says Michael Kuzilny, founder of MK Law, “Ring around and find someone that best suits your needs.”

Fees and initial consultations

While fees should not be the first thing a client looks for in a lawyer, it would be silly to not factor it in. Different lawyers have different pricing schemes and some will leave the client with a hefty bill at the end. “Look for someone who offers a fixed fee so there is no scope for overcharging,” advises Mr. Perrella. It's important to discuss payment, fees and budgets before signing a contract or hiring the lawyer. Usually a client can discuss this during the initial consultation. “A great lawyer will offer a free, no obligation initial consultation because they are confident about what they can achieve for you,” says Mr. Perrella. The initial consultation is also a great time to identify how the lawyer works and the attitude they have towards the case. “Be clear and organized about your situation, and explain what you are trying to achieve,” advises Testart, “Interview at least two or three [lawyers] and make your decision based upon their initial advice.”

About Perrella Legal

Perrella Legal was founded in 2011 by Michael Perrella. He has been practicing for 20 years and was a prosecutor for 10 years. This allows him to accurately dissect and break down a seemingly strong prosecution case, as well as identify and present negotiated outcomes wherever possible. At Perrella Legal, the client is not just another number. They limit the number of clients they service at any one time to ensure each and every client is given the time and attention they deserve. They are the only firm practicing exclusively in criminal law with QPS accreditation in WA. They pride themselves on being compassionate, responsive, and dedicated – and of course their results! Perrella Legal has been recognized for their excellence and was named one of the top three criminal lawyers in Perth, WA for 2019 by Three Best Rated®.

CONTACT INFORMATION
Suite 193, Level 1, Condor Tower
471 Hay Street
Perth, WA 6000
Phone: 08 9225 6646
Email: admin@perrellalegal.com.au
Website: www.perrellalegal.com.au/

About MK Law

MK Law was founded by Michael Kuzilny. He has been practicing as a traffic and criminal lawyer for over 30 years. At MK Law they pride themselves on achieving the best possible outcome for all of their clients. They strive to make the clients experience as simple and pain-free as possible. They guide and keep their clients informed every step of the way. Michael Kuzilny prides himself on representing his clients and not passing the case off to a junior lawyer. He delivers fearless and courageous representation with the goal of achieving the best outcome. At MK Law, they keep their cost low, and their success rates high! Three Best Rated® has recognized MK Law for their excellence and named them one of the three best criminal and traffic lawyers in Melbourne, VIC for 2019.

CONTACT INFORMATION
8/350 Collins Street
Melbourne, VIC 3000
Phone: 0415 557 011
Email: mk@mklawfirm.com.au
Website: www.mklawfirm.com.au/

About Testart Family Lawyers

Testart Family Lawyers was founded by Marc Testart with a simple vision of achieving “win-win” outcomes for the whole family. He was tired of seeing families using the court as their own personal battleground with little regard to the mental well-being of the children. He uses alternative dispute resolution to encourage people to set aside their anger and work towards a compromise. At Testart Family Lawyer, they pride themselves on being compassionate, sensitive, yet realistic. They understand how hard a relationship breakdown can be and want to make a clear strategy to move forward. The well-being of the client's children will always be paramount and they give honest, realistic advice on the best move for them and their children. Marc Testart has been recognized for his excellence and was named one of the top three family lawyers in Melbourne, VIC for 2019 by Three Best Rated®.

CONTACT INFORMATION
23 Milton Parade, Malvern
Melbourne, VIC 3144
Phone: 03 9854 6212
Email: marctestart@testartfamilylawyers.com.au
Website: testartfamilylawyers.com.au/

Written by Eileen Shone, Three Best Rated®
Original Source: https://www.openpr.com/news/1733741/Tips-From-Award-Winning-Lawyers-How-to-Pick-the-Best-Lawyer.html

Friday, May 10, 2019 1 comments

Most people never imagine that they will need a lawyer, however it happens more and more often. People use different types of lawyers for a variety of needs. No single lawyer will be able to have all the technical and expert knowledge that each field of law requires. However, by specializing in one field a lawyer is able to gain the knowledge needed and understand the nuances of the particular field. What does this mean for their clients? Higher success rates! Three Best Rated® sat down with three award winning law firms to learn more about their respective specializations.

Unified Lawyers is a dynamic and innovative law firm that specializes predominantly in Family Law, Property Law, and Wills and Estates. They have multiple lawyers and support staff which allows them to branch into more areas of the law, without sacrificing their results. This article will focus on the family law side of their practice.

Family law encompasses divorce, child-custody disputes, adoptions, common law marriages and separations, and much more. Pretty much, if it involves the family, it involves a family law lawyer! When a client seeks out a family law lawyer, they are usually already emotional and distraught which can be difficult to handle. “Family lawyers should be empathetic, sensitive, and patient, but at the same time maintain a firm persona,” says Mark Machaalani, solicitor director and co-founder of Unified Lawyers, “You don't want a lawyer who sees you as just a client.” Family law is unique compared to other types of law, because of the emotional aspect for the client, especially if children are involved. These lawyers walk a fine line between being too forceful and ruining any chance of an amicable resolution, or being too accommodating and ending up with a resolution the client is not happy with.

Things can happen rapidly with a family and the need for a family lawyer with it. “Family lawyers need to be on-call around the clock and are expected to be very responsive due to the nature of the clientele,” Machaalani says, “You don't want to wait days on end for answers [from your family lawyer], especially with all the unforeseen situations you will find yourself in.” Most of all, family lawyers must be sensitive and understanding to their client. “[A good family lawyer is] someone who understands a client is going through a hard time, and is more often than not, new to the process,” Machaalani says.

Even in Court, family law operates differently then other areas of law. Of course, like other areas, clients must be prepped for hearings prior to Court so they know what is expected of them. “Unlike other areas of law, clients are expected to attend all Court cases,” says Machaalani. The consequences of failing to do so will depend on each particular case, but almost always gives the opposing side an advantage.

Foyle Legal, a law firm specializing in personal injury law, was founded by Christian Foyle in 2012. Personal injury lawyers encompass motor vehicle accidents, worker's compensation claims, work injuries, public liability, medical negligence, and criminal injuries compensation. If a person was personally injured, then a personal injury lawyer is the way to go!

Personal injury lawyers are often also known as compensation lawyers. “Most lawyers will charge their clients on an upfront basis and you can expect to pay money into the law practices trust account before work commences,” Foyle says, “Compensation lawyers will often take on personal injury matters on a no win, no fee basis which means there are no upfront legal fees.” Some personal injury firms, such as Foyle Legal, will assists the injured person with the cost of obtaining medical reports to support the claim.

When looking for a personal injury lawyer, it is important to meet them in person before hiring them. This will allow the client to get a feel for the lawyer, their style, and how they approach the case. If they try to push the client to do something they don't want to do or are uncomfortable with, then this can be a major red flag. “If they provide a costs agreement then that document should be read carefully before signing up,” says Foyle. There's almost nothing worse then winning the case, only to be surprised by the costs agreement at the end. Finally, the client should research on what other people say about them, if they are recommended by a neutral third party like Three Best Rated®, and the type of cases they have had success in. Overall, the client wants to make sure the firm is a good fit for them.

Sydney Criminal Lawyers™ was founded in 2001 by Ugur Nedim. He has been practicing as a criminal defence lawyer since 1998 and has been an 'Accredited Criminal Law Specialist' since 2005. Criminal defence lawyers represent people who have been charged with a criminal offense, such as traffic violations, drug use and importation, sexual assault, robbery, fraud, and much more. Usually if a person is arrested their first call should be to their criminal defence lawyer!

Criminal defence lawyers are unique, because they are in the courtroom almost everyday. “Each day, we come before magistrates or judges, often in busy courtrooms and are required to perform to a high standard for the clients, often in the presence of their family and friends,” Nedim says, “This is unique to criminal law, as other areas including commercial and even family law, are normally conducted based on affidavits and other documents, and do not require the same level of advocacy (courtroom work) and the liberty of their clients is rarely on the line.” Criminal defence lawyers can be the deciding factor between jail time or community service, and they have to fight to keep their clients liberties protected.

Criminal defence lawyers spend more time in the Court when compared to other types of lawyers. When most people think of a lawyer, they are usually thinking of a criminal defence lawyer! This typically means that they have to perform, and look, professionally and well every step of the way. A typical case will start with drafting extensive representation. “[Extensive representations is a] detailed formal letter to the prosecution calling for the withdrawal of the proceedings or downgrading of the charge, and the basis for the request,” Nedim says, “This is often overlooked by lawyers to the detriment of clients, as they often lead to the speedy finalization for the cases.” Next, the lawyer will devise and implement an effective case strategy aimed at maximizing the potential of the case being withdrawn or thrown out. Lawyers will send a large amount of time preparing their clients for Court. “We... [provide] them with relevant guides depending on the type of case and what is likely to occur on the day,” explains Nedim, “For example, we provide character reference guides and guides for letters of apology to the Court... We also guide our clients to undertake various programs in the lead up to Court, depending on their particular situation.” Finally the key towards success? “Preparation, preparation, and more preparation; preparation is the key to maximizing the likelihood of achieving the optimal outcome,” says Nedim, “Sadly, many lawyers are criticized for adjourning cases from Court date to Court date, while doing very little in-between.”

When searching for a criminal defence lawyer, it's extremely important to look at their track record and the type of cases they typically deal with. The client will want to pick one that is familiar with their type of case and has a good track record. They also want to find a lawyer that is willing to put in the work in-between the Court dates. If possible, the client should meet with the law firm before hiring them. Sydney Criminal Lawyers™ offer a free first conference for this exact purpose. Finally, the client should read reviews and see how the firm ranks on neutral third party ranking sites.

Each specialization is different and requires a different skill set. By specializing each lawyer is able to refine that skill set while learning the nuances of the law they have chosen. It is important to pick a lawyer that specializes in the appropriate area in order to maximize chances of success. Finally, when in doubt, call the lawyers and ask!

About Unified Lawyers

Unified Lawyers was founded in 2005 by friends and business partners, Mark Machaalani and Dominic Nguyen. They were tired of working for large corporate firms that were obsessed with billing and driving sales, and wanted to build a family firm that focused on the clients. They wanted a firm that unified the law, business, and relationships for the betterment of everyone they worked with. After several years of planning, they took the plunge and now they are one of the fastest growing local legal firms in Sydney. They pride themselves on their excellent customer service and strive to exceed client's expectations. They keep their clients informed every step of the way and remain responsive, accessible, and approachable from the start of the case to the end of the case. Unified Lawyers has been recognized for their excellence and has been named one of the top three family lawyers in Sydney, NSW for 2019 by Three Best Rated®.

CONTACT INFORMATION
20-22 Station Street, Shop 1
Sydney, NSW 2204
Phone: 02 7902 1764
Email: mark@unifiedlawyers.com.au
Website: https://www.unifiedlawyers.com.au/family-law/

About Sydney Criminal Lawyers™

Sydney Criminal Lawyers™ was founded by Ugur Nedim in 2001 with the vision to create a “result-oriented” firm with high levels of client satisfaction. They are completely criminal defence orientated and every single one of their lawyers have substantial courtroom experience. They strive to be transparent by using fixed fees, which are available on their website for all to see. They currently have over 6,500 pages of free original material on their website. They are driven by results – not profits. They do not have monthly 'budgets' their lawyers are required to meet and that allows them to foster a cooperative environment between the lawyers. Sydney Criminal Lawyers™ pride themselves on being a socially responsible firm and donate regularly to various charities through their selffunded “SCL Help Fund.” Nedim donates $1,000 of his own money to the fund every week. Sydney Criminal Lawyers™ has been recognized for their excellence and was named one of the top three criminal lawyers in Sydney, NSW for 2019 by Three Best Rated®.

CONTACT INFORMATION
Museum Towers
507/267 Castlereagh Street
Sydney, NSW 2000
Phone: 02 9261 8881
Email: info@sydneycriminallawyers.com.au
Website: https://www.sydneycriminallawyers.com.au/

About Foyle Legal

Foyle Legal was founded by Christian Foyle in 2012. Foyle was inspired to start his own law firm so he could provide good service at an affordable price. They operate on a “no win, no fee” basis and the first consultation is obligation-free. At Foyle Legal, they strive to make the process as easy and pain-free as possible, and that includes costs. They charge in accordance with the scale of costs set down by the government in respect to most claims. This means professional advice, without any excessive charges! They will also assist injured people with the high cost of obtaining medical reports to help support their claim. At Foyle Legal, the team strives to make their services as affordable and comprehensive as possible while delivering top notch representation! Three Best Rated® has recognized Foyle Legal for their excellence and named them one of the top three compensation lawyers in Perth, WA for 2019.

CONTACT INFORMATION
6/2 Carson Road, Malaga
Perth, WA 6090
Phone: 0408 727 343
Email: christian.foyle@foylelegal.com
Website: https://foylelegal.com/

Written by Eileen Shone, Three Best Rated®

Original Source: https://prwire.com.au/pr/83383/lawyers-one-size-does-not-fit-all

Saturday, May 04, 2019 3 comments

Often times, customers have a hard time appreciating the sacrifices business owners put into their businesses. For a business owner, it's not a 9-5 job – it's their life. For these three award winning business owners, they know the sacrifices all too well.

Christina Katsouri-Paxinos and Constantine Paxinos are co-directors of PAX Migration, a migration firm in Adelaide, SA. Christina originally had a successful career as a teacher and coordinator of English to international students at university. She became interested in migration law after hearing the difficulty her students faced obtaining visas to Australia. When she started PAX Migration in 2013, Constantine originally joined to help her start her business, but soon found himself more and more interested in legal work and decided to join his wife in becoming fully-fledged migration agents.

When they started the business, they knew they wanted to focus on their clients. They invested a lot into their website initially to ensure it looked great, and contained useful information for their users. “We started the business with our home office and shared office in the city,” Constantine says “Sharing our office space meant we didn't' have to spend a great deal of money on accommodation and other overheads.” This allowed them to deliver a first class office experience, while keeping their cost low. “Eventually we grew into a full time office space, but we still utilize the shared office space so that our overhead cost remain variable,” Constantine explains, “Our clients also appreciate it as it allows us to keep our fees down.”

Christina and Constantine will both admit that being a migration agent hasn't always been easy. “The biggest struggle is navigating the changing landscape of the industry... Keeping up with the law and policy changes is a challenge, but not a serious issue as that's our core business,” Constantine says, “But our industry is very much immersed in the political world, and the whims of politicians and policy makers can be hard to predict.” When Christina, Constantine, and their two young children were packing for a well deserved week-long family vacation in 2017, the Prime Minister announced major changes to the employer sponsored visa framework without any prior warning. “These changes would take effect that night and would have major impacts on anyone who held or was going to hold an employer sponsored visa,” Constantine explained, “Thankfully there were only two [clients] that needed immediate attention.” They were able to contact the clients and advise them on the best course of action. While on a plane traveling to Queensland, Constantine had to have their assistant migration agent prioritize their application and prepare them. “After many phone calls after we landed, finally the visa applications were lodged at 10pm that night!,” he says, “The next day I had to make some phone calls to provide advice to clients as to what the changes would mean going forward, and after that it was a pretty good holiday!” Christina and Constantine has sacrificed more than just a peaceful vacation. “In [this] business you never really know how it is all going to pan out,” Constantine says, “There is a level of uncertainty that you have to become accustomed to otherwise it becomes too stressful.” He admits that sometimes he misses the comfort of a regular paycheck, but would never think about doing anything else.

When Christina and Constantine learned they were one of the top three migration agents in Adelaide, SA for 2019 by Three Best Rated®, they were proud of themselves and each other. “It was our first award in the industry and we told all our family and friends,” Constantine laughs, “We are very proud of our listing on Three Best Rated®, and we know our recognition plays an important role in our clients selection.” They feel as though their hard work has been acknowledged and rewarded. They display their award proudly in their meeting room and on their website. “We invested heavily from the outset in ensuring our technical knowledge was the best in the industry. We also made sure our customer service experience was first class from day one... all our time went into our professional development and our clients,” says Constantine, “When we achieved our listing on Three Best Rated® it was definitely vindication for concentrating on the client first.”

Felix Carao still remembers the day he immigrated to Australia like it was yesterday. He had to work harder than he did back in his home country to succeed. “The only difference is that in Australia, your perseverance and sacrifice will bear fruit. You will reap what you sow,” Felix says. When he and his family arrived in Australia he had no one to turn to for advice. “I learned everything the hard way,” he says, “I migrated to Adelaide, South Australia on a provisional skilled visa with a nominated occupation of a Senior Manager or CEO.” He had a positive skills assessment from the Australian Institute of Management and tried to apply for senior management roles with an impressive 10-page resume with no results. “Little did I know that you need local experience in the role before any employer will even interview you,” Felix says, “My first jobs were as a pizza delivery driver and kitchen hand. I also worked as a taxi driver on the weekends just to make ends meet.”

The hardships Felix faced when he immigrated to Australia inspired him to become a migration agent in 2010. “I could share my first hand migration experiences for others to learn from,” he says, “In every service I offer, I try to assist and provide continuing advice to my clients even after their visas are granted. My motto is “We don't only get you to Australia, we help you find your way when you get here”.” He credits this personalized and open approach as the main reason AllSkills Recruitment and Migration Services is thriving.

Felix also worked hard to get his name known. When he first started his business he had no clients, no experience, and no income. “In order to get my name out there, I tried to attend all the social events of my local community, distributed my business cards and fliers,” Felix says. He even advertised in the local Filipino newspaper in Melbourne. “The hardest part of starting a new business is not knowing when you will get your next client,” he says. Felix had to fight every step of the way to become successful. He sacrifices time with his family to spend time with his clients so they feel as though they can trust Felix. “I treat [my clients and prospects] as if they were my family,” he says.

When Felix learned that Three Best Rated® named AllSkills as one of the top migration agents in Darwin, NT for 2019, he was surprised. “I know that there were a lot more migration agents... that were more experienced so being chosen as one of the three best rated is an honor,” he says. The buck doesn't stop there, however. Felix wants to continue to get better with every passing year. “Being listed also means that the public has acknowledged the hard work and the reputation that you have built throughout the years and it is your responsibility to maintain and uphold that trust that the public has bestowed you,” Felix says.

About PAX Migration

Christina Katsouri-Paxinos and Constantine Paxinos founded PAX Migration, a migration firm in Adelaide, SA, in 2013. Christina's interested in migration law after hearing the difficulty her students faced obtaining visas to Australia during her successful career as a teacher and coordinator of English to international students at university. Constantine originally joined to help her start her business, but soon found himself more and more interested in legal work and decided to join his wife in becoming fully-fledged migration agents. PAX Migration prides themselves on their client services and “client first” approach.

CONTACT INFORMATION

Level 30, Westpac House, 91 King William Street
Adelaide, SA 5000
Phone: 08 7226 2225
Email: mail@paxmigration.com.au
Website: paxmigration.com.au/services/

About AllSkills Recruitment and Migration Services

When Felix and his family migrated to Australia, he had no one to turn to for advice. He had to learn how to survive in this new country by himself. Felix decided to take his hardships he experienced and become a migration agent. At AllSkills Recruitment and Migration Services, an migration firm located in Darwin, NT, he provides a personalized and open approach to his clients. He prides himself on guiding and advising his clients even after they have obtained their visa.

CONTACT INFORMATION
Shop 2, Air Raid Arcade
35 Cavenagh Street
Darwin, NT 0800
Phone: 0412 321 187
Email: felix@allskills.com.au
Website: www.allskills.com.au/

Written by Eileen Shone, Three Best Rated®
Original Source: https://www.openpr.com/news/1724448/Behind-the-Brand-The-Sacrifices-Made-to-Build-a-Successful-Business.html

Thursday, May 02, 2019 No comments

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